Zero Defect Universe is Under God’s Control
English book, p. 83
By Maulana Wahiduddin Khan
ZERO DEFECT UNIVERSE IS UNDER GOD’S CONTROL system could not be established despite intense efforts. On one side, observe Divine Management in space, which continuously operates on the principle of zero defects; on the other side, look at Human Management, where, despite almost a century of continuous effort, zero-defect management could not be achieved. To gain more insight into the human management experience on this matter, you may refer to the article available on the internet. Zero Defects, a term coined by Mr. Philip Crosby in his book “Absolutes of Quality Management,” has emerged as a popular and highly-regarded concept in quality management—so much so that Six Sigma is adopting it as one of its major theories. Unfortunately, the concept has also faced a fair degree of criticism, with some arguing that a state of zero defects cannot exist. Others have worked hard to prove the naysayers wrong, pointing out that “zero defects” in quality management doesn’t literally mean perfection but rather refers to a state where waste is eliminated and defects are reduced. This means ensuring the highest quality standards for projects. What Do We Mean by Zero Defects: From a literal standpoint, it’s pretty obvious that attaining zero defects is technically not possible in any sizable or complex manufacturing project. Now, apply the well-known formula to this two-way experience: “Things are understood by their opposites” or “It is in comparison that you understand.” The Quran alludes in various verses to the idea of comparing the system that human beings establish in this world to

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